Case Study: Roam achieves greater visibility and efficiency with BigChange

ROAM cuts on-site survey times by 25% with BigChange

Roam, a UK-based SME specializing in electric vehicle charging infrastructure, faced challenges with an outdated and unworkable board and card system for managing its field operations. Their engineers were operating in isolation without a formal process, leading to inefficiencies. To address this, Roam partnered with BigChange to implement its cloud-based job management platform.

By implementing the BigChange solution, Roam centralized its management system, gaining visibility, flexibility, and control. The platform streamlined processes from vehicle checks to stock reporting and performance tracking. As a result, Roam achieved a 50% reduction in the resource required for reporting and a 25% reduction in on-site survey times, significantly improving the efficiency of its field operations.

ROAM