Case Study: Rilmac reduces admin and paper waste with BigChange

Rilmac reduces back-office admin by 30% with BigChange

Rilmac, a UK-based asbestos abatement services provider, faced inefficiencies from relying on standalone systems and paper work packs. To innovate and improve its position in the highly regulated industry, the company sought a technological solution. Rilmac selected the BigChange job management platform to overcome these challenges.

By implementing the BigChange solution, Rilmac gained 24/7 operational visibility and established logical, step-by-step workflows for its field operatives. This resulted in a 30% reduction in back-office admin and saved approximately 25,000 sheets of paper annually. BigChange also ensured compliance with regulations and improved client communication, helping Rilmac lead the way in customer experience and productivity.

Rilmac