Case Study: RFM Group boosts mobile workforce management with BigChange

RFM Group replaces 4 systems with BigChange to scale nationwide

RFM Group, a large property maintenance company, had outgrown its server-based system and needed a comprehensive IT overhaul to support its ambitious business expansion plans. After reviewing 15 different systems, they selected the cloud-based JobWatch platform from BigChange to replace their four disconnected systems with a single, affordable, and integrated solution.

The BigChange solution provided RFM with a complete mobile workforce management system, including CRM, job scheduling, and a mobile app for its field operatives. This gave the company real-time insight into ongoing work, eliminated paperwork, and seamlessly integrated contractor operations. BigChange provided a scalable platform that underpinned RFM's national expansion, removing previous barriers to growth and allowing them to meet the stringent reporting demands of new sectors like facilities management and insurance.

RFM Group