Case Study: Quest Waste Management achieves scalable growth and greater efficiency with BigChange JobWatch

Quest Goes for Growth After Investing in BigChange

Quest Waste Management, a UK waste and recycling company serving the drainage industry, was looking for a more scalable way to manage rapid growth. Before adopting BigChange’s JobWatch mobile workforce management system, the business relied on spreadsheets and heavy paper-based processes to run its operations.

With BigChange’s JobWatch, Quest gained real-time fleet visibility, faster job booking, and automated scheduling and record keeping, allowing it to manage its mobile workforce more efficiently and 24/7 from anywhere. The result has been stronger customer service, the ability to handle twice as many jobs without adding back office staff, and the elimination of more than 150,000 paper records per year, supporting Quest’s expansion plans and compliance goals.

Quest Waste Management

Ivan Smyth

Managing Director