Case Study: Northern Catering Equipment wins more contracts with BigChange

Northern Catering Equipment wins 70% more contracts with BigChange

Northern Catering Equipment, a supplier and installer of commercial catering equipment, was struggling with inefficient paper-based processes. The company faced challenges with handwritten notes and manual planning, which hindered its operations. To modernize, they implemented the BigChange 5-in-1 job management platform.

The solution from BigChange provided a fully automated system for planning, monitoring, and reporting. This led to a dramatic increase in new contract wins, securing 9 out of 10 bids compared to just 2 or 3 previously. BigChange also helped boost engineer productivity, reduce costs, and improve customer service through an online portal and automated invoicing.

Northern Catering Equipment