BigChange
56 Case Studies
A BigChange Case Study
Nixon Hire, a plant and equipment specialist, sought to improve customer service and increase the productivity of its mobile workforce. To address this challenge, they partnered with BigChange and implemented its JobWatch mobile workforce management solution.
The BigChange JobWatch platform provided a paperless system for planning, managing, and tracking the mobile team in real-time. This implementation resulted in a 20 percent boost in workforce productivity, a more than 10 percent increase in on-time arrivals, and a more than 5 percent rise in first attempt job completions for Nixon Hire. The solution also significantly reduced admin and travel time for each mobile worker.
Graham Wood
Group Logistics Manager