BigChange
206 Case Studies
A BigChange Case Study
McNally EV, a Yorkshire-based installer of electric vehicle charging points, faced challenges in managing its mobile workforce efficiently. The company sought to eliminate paper-based processes and reduce unnecessary mileage. To address this, they implemented the mobile workforce management technology from BigChange.
The solution from BigChange provided a cloud-based, 5-in-1 platform encompassing CRM, job scheduling, a mobile app, tracking, and a customer portal. This enabled paperless working, gave engineers remote access to information, and provided complete operational visibility. As a result, McNally EV achieved significant gains in efficiency, improved customer service, and reduced its environmental impact through lower mileage.