Case Study: Magicman achieves paperless, more efficient repairs with BigChange

Magicman saves up to 80% with BigChange paperless repairs

Magicman, a UK-based company specializing in hard surface repairs, struggled for years to find a suitable CRM and job scheduling system that could integrate with their other tools and fully meet their operational needs. Their previous systems were inflexible and caused frustration, leading them to seek a new commercial solution from a vendor like BigChange.

BigChange implemented its complete end-to-end job management platform for Magicman, integrating with Sage for accounts and providing a mobile app for technicians. This solution eliminated all paperwork, provided real-time visibility of operations, and streamlined reporting. The measurable results included redeploying 2-3 office staff, saving the insurance team several days of work each month on reports, and significantly improving overall efficiency and productivity for Magicman.

Magicman