Case Study: LPW streamlines mobile fleet washing operations with BigChange

LPW rolls out BigChange across 130 vehicles to clean 20,000+ vehicles a week

LPW, the UK's leading commercial vehicle cleaning company, faced a significant logistical challenge in scheduling and managing its mobile fleet that cleans over 20,000 vehicles per week. They needed a seamless, paperless system to improve planning and customer service. To address this, LPW chose to implement the JobWatch platform from BigChange.

The BigChange solution provided an all-in-one system that connected the contact center with mobile technicians in real-time. This revolutionized scheduling, reduced travel time, and eliminated manual paperwork. The implementation saved LPW hundreds of thousands of pieces of paper annually and allowed them to invoice immediately, supporting their growth plans with a dependable and high-quality service.

LPW