BigChange
56 Case Studies
A BigChange Case Study
dp Doors, an industrial door specialist based in Sheffield, was struggling with inefficient paperwork and low first-time-fix rates, which were hindering productivity and customer satisfaction. They sought a mobile workforce system to address these challenges and chose the JobWatch platform from BigChange.
By implementing BigChange's JobWatch solution, the company digitized its workflows, enabling engineers to receive job information electronically and reducing admin time. This led to significant results, including a 50% reduction in failed jobs, an extra four jobs completed per engineer per week generating 25% more revenue, and annual fuel savings of £5,000.
Alan Bolsover
Managing Director