Case Study: Jet Aire Services eliminates paper backlog with BigChange

Jet Aire Services eliminates 99% of paper workflows with BigChange

Jet Aire Services, a drainage and sewerage solutions specialist, faced a significant challenge in managing its mobile workforce and service operations due to a heavy reliance on paper-based systems like schedules and job sheets. This created inefficiencies and a lack of real-time visibility. To address this, the company turned to vendor BigChange and its 5-in-1 cloud-based mobile workforce management platform.

By implementing BigChange, Jet Aire automated approximately 99 percent of its workflows, eliminating the paper backlog. The solution provided complete real-time visibility of its operations, improved the accuracy of data, and enhanced overall efficiency. BigChange also enabled better health and safety practices for the workforce and significantly boosted customer service through faster query resolution and improved data sharing.

Jet Aire Services