BigChange
206 Case Studies
A BigChange Case Study
HTF, a family-run specialist transport and logistics company based in Oldham, faced the challenge of managing ambitious expansion plans while needing to maintain high service levels to retain and attract customers. To address this, they implemented the BigChange field service management software, a comprehensive cloud-based platform.
By using BigChange, HTF gained real-time operational visibility, advanced scheduling, and integrated location tools. This solution led to a 30% increase in turnover, a 40% reduction in empty running, and over 30% growth in their fleet. The intelligence provided by BigChange also supported strategic, long-term decision-making for sustained business growth.