Case Study: HRG Tree Surgeons achieves better workforce management and sustainability with BigChange

HRG Tree Surgeons cuts paperwork and mileage with BigChange

HRG Tree Surgeons, a tree surgery company based in Hampshire, faced operational challenges due to its reliance on a limited CRM and extensive paperwork for job packs, timesheets, and safety checks. Their goal to become a top UK employer was hindered by these inefficient processes. To address this, they partnered with vendor BigChange and implemented its 5-in-1 cloud-based mobile workforce management platform.

The BigChange solution automated HRG's daily planning, monitoring, and reporting, replacing all paperwork with its digital JobWatch app. This provided complete operational visibility, improved health and safety monitoring, and reduced environmentally damaging emissions by cutting unnecessary mileage. The results included boosted employee morale, more efficient multi-team planning, and support for the company's carbon neutral ambitions, with the system receiving a positive audit from the Arboricultural Association.

HRG Tree Surgeons