Case Study: NYTimber modernises logistics and boosts efficiency with BigChange JobWatch

How They Completely Modernised Their Logistics Operations

NYTimber, one of the largest independent timber importers and merchants in the North East, needed to modernise its logistics systems to support a growing customer base and continued expansion. After researching the market, the team found most options lacked the functionality they needed, so they turned to BigChange and its JobWatch system.

BigChange implemented JobWatch first on a trial with two vehicles before rolling it out across the fleet, integrating it with back-office software at no extra cost. The results included a 10% reduction in fuel use, less driving and travel time, improved planning, fewer customer calls, and the ability to generate extra jobs and even purchase another truck thanks to the savings identified by BigChange.

NYTimber

Gordon Bache

Distribution and Warehouse Manager