Case Study: Hopkins streamlines mobile workforce operations with BigChange JobWatch

Hopkins saves engineers 2 hours a day with BigChange

Hopkins, a catering equipment supplier, faced challenges with inefficient manual scheduling, communication, and administration for its mobile workforce. The company partnered with vendor BigChange to implement its JobWatch telematics system to streamline these operations.

BigChange's solution provided mobile computers for Hopkins' fleet, enabling real-time vehicle tracking, satellite navigation, and electronic job management. This eliminated paperwork and saved administrative staff up to two hours per day. The results included greater operational efficiency, improved customer service with accurate arrival times, and the ability for engineers to be more productive from home.

Hopkins