Case Study: Hatton Traffic Management improves mobile workforce control with BigChange

Hatton Traffic Management streamlines 107 field operatives with BigChange

Hatton Traffic Management, a nationwide provider of traffic management systems, faced challenges managing its rapid expansion and diverse operations with its previous IT system. They needed a single, flexible solution to handle all aspects of their work, from scheduling to eliminating cumbersome paperwork. They partnered with vendor BigChange to implement its JobWatch platform, a mobile resource management system.

The BigChange solution provided a complete digital workflow, equipping field operatives with rugged tablets for job allocation, risk assessments, and photo documentation. This eliminated paperwork, allowed operatives to go straight to job sites, and gave both Hatton and its clients real-time visibility into operations. While specific savings are still being quantified, BigChange has already delivered significant improvements in efficiency, service, and productivity, saving on miles and fuel and enabling more jobs to be completed each day.

Hatton Traffic Management