Case Study: H2O FlowTech boosts productivity and visibility with BigChange

H2O FlowTech increases turnover without extra staff with BigChange

H2O FlowTech, a waste management company specializing in pump installation and maintenance, faced a cumbersome paper-based system that was inefficient and struggled to handle a surge in business demand. Director Mick Brindle noted that without a digital system, the company would be overwhelmed with paperwork. They turned to vendor BigChange to implement its JobWatch mobile app and workforce management technology.

BigChange provided a complete digital solution, equipping engineers with the JobWatch app on tablets and phones for real-time job updates, vehicle tracking, and instant digital reports with photos for customers. This resulted in a considerable increase in turnover without needing extra staff, provided total business visibility, and was crucial for continuing operations during the coronavirus lockdown. H2O FlowTech also sees BigChange as key to securing larger contracts and expanding its business nationally.

H2O FlowTech