Case Study: GEM Environmental Building Services cuts admin by 50% with BigChange

GEM Environmental Building Services cuts administration by 50% with BigChange

GEM Environmental Building Services, a building maintenance company, faced a challenge with its previous basic and poorly supported job management system. To overcome this, they partnered with BigChange and implemented its cloud-based job management platform to improve operations and reporting.

By using BigChange, GEM gained real-time reporting capabilities and a secure customer interface, which dramatically reduced administrative resource needs by 50% and boosted engineer efficiency by 10%. The solution also ensured 100% compliance with legislation, providing documented evidence of completed work and transforming contract management for the customer.

GEM Environmental Building Services