BigChange
206 Case Studies
A BigChange Case Study
GasTech, a nationwide HVAC supplier, faced challenges with inefficient, paper-based reporting and a lack of real-time operational data. To address this, they partnered with vendor BigChange to implement its all-in-one job management software, aiming to boost engineer productivity and improve service control.
By deploying BigChange's mobile technology and cloud-based system, GasTech equipped its engineers with rugged tablets for real-time data access and paperless reporting. The solution from BigChange resulted in a 75% reduction in routine reporting time, significantly less administrative work, and the ability to provide instant quotes to customers, greatly increasing overall efficiency and professionalism.