Case Study: Gartec streamlines operations and boosts efficiency with BigChange

Gartec cuts invoicing time from 2 weeks to 48 hours with BigChange

Gartec, a UK supplier and installer of passenger platform lifts, faced operational inefficiencies due to disparate software systems and manual paperwork. They partnered with vendor BigChange to implement its JobWatch system, a comprehensive mobile and cloud-based solution, aiming to streamline their entire business process from initial call to invoicing.

The BigChange solution provided end-to-end digital working, enabling real-time management of engineers and sub-contractors via smartphones. This resulted in significant efficiency gains, including a growth in engineering staff from 9 to 15 and an increase in turnover by £1 million without adding office support. BigChange also improved invoicing speed, cutting the process from two weeks to 48 hours, and provided enhanced visibility and automation that removed human error.

Gartec