Case Study: FORTH improves job management and asset servicing with BigChange

Forth manages 10,000 assets more efficiently with BigChange

Forth, a building services engineering company, faced challenges in managing over 10,000 client assets efficiently. Their previous system, which relied on a variety of disparate tools, was inefficient, hampered customer service, and lacked the ability to manage detailed servicing records. To address this, Forth implemented the BigChange job management platform.

The BigChange solution provided a complete job management system that combined CRM, scheduling, live tracking, and financial tools. This improved the efficiency of routine maintenance, ensured compliance, reduced back-office resources, and boosted customer service through detailed reporting. Forth also benefited from automated invoicing and cost control features, with the company stating the platform will enable them to scale their business to the next level.

Forth