BigChange
206 Case Studies
A BigChange Case Study
Fleet Dynamic, a commercial vehicle rental and leasing company, faced the challenge of an entirely paper-based process for its hire and leasing lifecycle. This system made it difficult to capture essential information, attach photographs, and retrieve data to resolve customer queries. To overcome this, they turned to BigChange and implemented its cloud-based mobile workforce management platform.
The solution from BigChange provided complete automation, enabling Fleet Dynamic to switch to paperless working. This digitized every interaction and vehicle movement, which was particularly timely for reducing pandemic-related risks. The implementation contributed to a 30 percent improvement in workshop efficiency and led to a reduction in lost charges and operating costs for the company.