Case Study: Europump achieves £100k annual boost with BigChange mobile workforce technology

Europump boosts commercial transport by £100k a year with BigChange

Europump, a provider of fuel pump maintenance services, faced the challenge of meeting the critical schedules and reliability demands of the commercial fleet sector. To expand its services and improve its response, the company turned to vendor BigChange and implemented its JobWatch mobile workforce management technology.

The BigChange solution provided a complete cloud-based and mobile system, giving 24/7 visibility of field operations and automating stock management. This transformation virtually eliminated return site visits and improved first-time fix performance tenfold. The measurable impact was an anticipated £100,000 annual boost to the business through improved productivity and service.

Europump