Case Study: Europump transforms fuel pump maintenance operations with BigChange

Europump boosts 24/7 field visibility with BigChange for 2,000 parts management

Europump, a provider of fuel pump maintenance services, faced the challenge of managing its national field operations with an outdated, cumbersome, and expensive bespoke mobile workforce system. The company needed a modern, integrated solution to improve scheduling, visibility, and compliance for its team of engineers working in a high-risk environment. They turned to vendor BigChange and its comprehensive JobWatch platform to address these issues.

By implementing BigChange's JobWatch, a 5-in-1 mobile app and web-based system, Europump achieved a complete digital transformation. The solution provided seamless job scheduling, real-time fleet tracking for accurate ETAs, digital workflows that replaced all paperwork, and a comprehensive stock control system. The primary benefits for Europump, as delivered by BigChange, were vastly improved operational visibility, transparency for compliance, and a highly configurable platform that supports the company's ambitious plans for growth.

Europump