Case Study: dp Doors & Shutters LTD boosts efficiency and first-time fix rates with BigChange

dp Doors & Shutters LTD streamlines work for 23 engineers with BigChange

dp Doors & Shutters LTD, an industrial door specialist, faced challenges with low first-time-fix rates and excessive paperwork that hindered productivity. The company sought a mobile workforce system to address these issues and chose the JobWatch platform from BigChange to digitally transform its operations.

BigChange implemented its JobWatch solution, which replaced paper-based processes with electronic worksheets on mobile tablets. This provided real-time visibility, smarter scheduling, and integrated invoicing. The results included maximized billable time, reduced unnecessary travel, improved cash flow through instant invoicing, and enhanced health and safety compliance. BigChange's solution also helped reduce fuel costs, one of the company's highest expenses.

dp Doors & Shutters LTD