Case Study: DFP Services boosts efficiency and productivity with BigChange

DFP Services boosts productivity and expands with BigChange

DFP Services, a building maintenance company specializing in fire protection, plumbing, and heating for the care home sector, faced challenges managing its 24/7 operations and rapid growth with inefficient, paper-based systems. To address this, they partnered with BigChange to implement its JobWatch mobile technology platform.

The BigChange solution provided a fully digital, cloud-based system that equipped engineers with rugged tablets, replacing five separate systems. This streamlined operations from job booking to invoicing, significantly boosting engineer productivity and reducing administrative work. The system also provided vital management information and automated certification, which proved invaluable for business expansion and successfully competing for new tenders.

DFP Services