Case Study: Dale Building Maintenance achieves 20% higher field productivity with BigChange

Dale Building Maintenance boosts field productivity by 20% with BigChange

Dale Building Maintenance, a UK-based property maintenance company, faced the challenge of managing its 24/7 mobile operation across Wales and southern England. They needed real-time fleet tracking and better tools to intelligently allocate field engineers to jobs. To solve this, they implemented the BigChange field service management software.

The BigChange solution provided live vehicle visibility, a 'find my nearest' tool for job allocation, and geofence alerts. This enabled Dale to send the closest, most appropriate engineer to each job. As a result, BigChange helped the company achieve a 20% increase in field productivity and a 10% reduction in annual mileage, leading to significant cost savings and reduced emissions.

Dale Building Maintenance