Case Study: Cornwall Waste Care achieves rapid growth and 99% less admin with BigChange

Cornwall Waste Care cuts admin by 99% with BigChange

Cornwall Waste Care, a waste management company based in Cornwall, faced the challenge of managing a period of rapid, 700% client base growth. Their mobile operation was reliant on specialist knowledge and manual processes like spreadsheets, which consumed significant administrative resources. To support this expansion, they implemented the BigChange job management system.

The solution from BigChange incorporated CRM, job scheduling, live tracking, and financial tools into a single platform. This automation resulted in a 99% decrease in administrative time, slashing it from nearly a thousand hours a year to less than seven. The implementation also supported a 900% increase in collections and provided 24/7 operational visibility, helping Cornwall Waste Care continue its meteoric growth efficiently.

Cornwall Waste Care