BigChange
56 Case Studies
A BigChange Case Study
Contego, the UK nationwide pest control company, was looking for a way to support rapid expansion while replacing paper-heavy processes and improving visibility across its field operations. To help meet that challenge, Contego turned to BigChange and its JobWatch mobile system, which was designed to modernize service delivery for its technicians.
BigChange implemented a 5-in-1 mobile solution that replaced more than 100 paper forms with simple apps for job scheduling, live tracking, compliance checks, signature capture, invoicing, and reporting. The result was better real-time visibility, fewer invoicing queries, stronger compliance, and improved customer service, while helping Contego grow by over £1 million and prepare for a planned 50% expansion.
Michael Taylor
Chief Executive Officer