BigChange
206 Case Studies
A BigChange Case Study
Community Clean, a family-run specialist cleaning company, faced challenges managing its diverse nationwide operations with a clunky, non-integrated system that did not support mobile workers. This led to onerous paperwork, invoicing delays, and inefficient communication. To overcome this, the company partnered with BigChange to implement its JobWatch mobile workforce and cloud-based management system.
The BigChange solution provided a complete, integrated platform that replaced all paperwork with tablets for field operatives, enabling real-time communication, project tracking, and access to documentation. This resulted in greatly improved efficiency, allowing Community Clean to handle more projects with fewer staff. The measurable impacts included same-day invoicing for improved cash flow, enhanced health and safety compliance, and the flexibility to create custom templates for their diverse work. BigChange also provided vehicle tracking and performance monitoring for its fleet.