Case Study: CCTV Monitoring boosts productivity and profitability with BigChange

CCTV Monitoring Focuses on Growth with BigChange Mobile Workforce Tech

CCTV Monitoring, a fast-growing UK construction site CCTV installation and monitoring business, needed better visibility, coordination, and control across its mobile field operations as it expanded nationwide. The company turned to BigChange and its JobWatch mobile workforce system to connect engineers in real time and improve how work was managed from the office to the field.

With BigChange, CCTV Monitoring implemented an end-to-end cloud-based solution covering CRM, scheduling, routing, live job reporting, invoicing, and management reporting. The result was a major boost in productivity, clearer customer communication, and improved profitability per job of around 30%, with an additional £30k a year in previously unbilled maintenance work captured through better record keeping.

CCTV Monitoring

Stuart Capstick

Managing Director