Case Study: Boilercare 24/7 achieves £1m revenue target with BigChange

Boilercare 24/7 on-track to smash £1m target with BigChange

Boilercare 24/7, a plumbing and HVAC business, sought to support its ambitious growth plans and overcome industry-wide challenges like poor communication, unreliable scheduling, and being overrun with paperwork. To address this, the company implemented the JobWatch mobile workforce and job management platform from BigChange.

The BigChange solution provided a complete paperless system that integrated cloud-based CRM, job scheduling, a mobile app for engineers, and vehicle tracking. This allowed for intelligent work allocation based on real-time data, proactive customer updates, and automated invoicing. The results were significantly increased productivity, minimized customer wait times, and a drive towards first-time fixes, putting the company on track to surpass its £1 million revenue target.

Boilercare 24/7