Case Study: Complete Business Solutions streamlines delivery operations with BigChange JobWatch

BigChange Provides Complete Business Solutions With a 5 In1 Mobile Management System

Complete Business Solutions, a UK-based provider of business supplies and services, faced significant logistical challenges due to its complex operations involving a large fleet, 20 branches, and 16 specialist divisions. To streamline its delivery operations and eliminate inefficient paperwork, the company partnered with BigChange to implement its JobWatch platform, a 5-in-1 cloud-based management and mobile working system.

By deploying BigChange's JobWatch, Complete Business Solutions replaced all paperwork with a seamless, digital system. The solution included real-time electronic proof of delivery, vehicle tracking, and mobile apps for drivers and engineers, which integrated directly with the company's ERP. The results for the customer were substantial: BigChange helped eliminate data entry, save 8 hours of admin per worker monthly, reduce fuel use by 10%, and enable drivers to complete 10 extra jobs per month.

Complete Business Solutions

Chris Newman

Group Operations Director