Case Study: GAP Hire Solutions boosts efficiency and paperless tracking with BigChange

BigChange Mobile Technology Streamlines and Protects GAP Hire Equipment

GAP Hire Solutions, the UK’s largest independent equipment hire company, needed a better way to manage its specialist Survey & Safety division’s valuable and increasingly complex equipment hire operations. The challenge was tracking expensive surveying instruments and accessories accurately, reducing paperwork, and providing proof when items were returned damaged or incomplete.

BigChange implemented its cloud-based 5 in 1 mobile workforce management system, including the JobWatch app and vehicle telematics, to digitize scheduling, delivery, collection, and asset tracking. The solution gave GAP real-time visibility, paperless working, GPS- and time-stamped photo evidence, and better route and fleet control, improving efficiency, resource utilization, customer satisfaction, profitability, and cash flow.

GAP Hire Solutions

Jim Burke

Manager