Case Study: McDougall achieves 17% productivity growth with BigChange

BigChange Drives Productivity Growth at McDougall Group by 17%

McDougall Group, a multi-trade property service company, faced challenges in managing the complexity of its mobile workforce and subsequent billing. The company was looking for a fully integrated, paperless system to manage vehicle operations and job scheduling from start to finish. To address this, they partnered with BigChange to implement its JobWatch mobile workforce management platform.

By adopting BigChange’s all-in-one solution, McDougall automated job scheduling and routing, which cut paperwork and provided valuable management information. This implementation from BigChange delivered significant results, including a 17% productivity growth, a 10% reduction in fuel use, and the elimination of failed jobs. The switch to real-time, paperless working also saved each mobile worker 8 hours of admin and 10 hours of travel time per month.

McDougall

David Robbie

Managing Director