Case Study: CleanSafe achieves faster invoicing and paperless operations with BigChange

BigChange Cleans Up With an All-in-one System for Cleansafe

Cleansafe, a UK-based emergency cleaning and restoration service, needed a more efficient system to handle its 24/7 reactive operations and eliminate its slow, paper-based processes. The company implemented the BigChange JobWatch platform, an all-in-one management solution, to gain better control over its entire workflow from initial customer call to final invoicing.

The BigChange solution integrated CRM, job scheduling, and mobile apps for technicians, creating a completely paperless system. This provided real-time job tracking, automated reporting, and digital proof-of-work. The results for Cleansafe were significant: they saved up to two hours of admin per technician daily, reduced invoice generation from a week to just 24 hours, and gained over £1 million in extra annual income due to the improved efficiency, allowing them to complete more jobs.

CleanSafe

Caroline Bigg

Finance Director