Case Study: GasTech boosts productivity and efficiency with BigChange

BigChange Boosts Productivity for GasTech HVAC Installation and Maintenance Services

GasTech, a UK-wide HVAC installation and maintenance provider, needed a better way to manage its growing service operations and reduce the time engineers spent on paperwork. Before working with BigChange, the company relied on PDF-based forms that offered no live data or tracking, making report collection slow and inefficient.

BigChange implemented a cloud-based 5-in-1 solution, including JobWatch, rugged tablets, and vehicle tracking, giving GasTech real-time access to job information, customer history, stock, and live operational data. The result was a paperless, more productive operation with faster invoicing, fewer administrative headaches, same-day quotations for extra work, and improved customer service through automated arrival texts.

GasTech

Craig Firth

Director