Case Study: ASE Autogate cuts paper use and admin by 50% with BigChange

ASE Autogate cuts paper use by 50% with BigChange

ASE Autogate, a family-run business specializing in automatic gate installation and maintenance, faced challenges with incumbent systems not designed for field service. This led to an over-reliance on paper-based processes and back-office support. To address this, they turned to BigChange and implemented its field service management software.

The BigChange solution provided automated workflows and live mobile linking for field engineers. This resulted in a 50% reduction in paper usage and a 50% reduction in administrative resources. The implementation also improved customer service through better scheduling and real-time information sharing, saving the company significant time and money.

ASE Autogate