BigChange
206 Case Studies
A BigChange Case Study
A&S, a new build after-care specialist, faced the challenge of diversifying its business into new sectors like high-level access services and asset management for the private rental sector. To support this expansion and manage its growing mobile workforce, the company needed a more efficient, paperless system. A&S implemented the BigChange cloud-based job management system to streamline its operations and underpin its growth.
The BigChange solution provided a dynamic CRM and mobile app, creating a completely paperless operation that boosted on-site efficiency and customer service. This technology enabled A&S to seamlessly integrate a newly acquired access company and launch its new asset management division. As a result, BigChange helped A&S double its business to a £5m turnover in just two years, achieving a 20% productivity gain, a 50% sales boost in one division, and improved first fix rates.