Case Study: AGS Pest Control achieves faster, fully digital field operations with BigChange

AGS Pest Control expands nationally with BigChange and 60 mobile operatives

AGS Pest Control, a provider of facilities management services for Transport for London, faced challenges with a disconnected and inefficient system for its mobile workforce. Their previous use of tablets was limited and required laborious data entry, wasting time for both field technicians and office administrators. To support its strategic national expansion, AGS turned to vendor BigChange and implemented its JobWatch platform.

The BigChange solution provided a fully integrated, real-time mobile workforce system that eliminated paperwork and streamlined operations. The software enabled efficient job scheduling based on technician skills and location, which was crucial for working across London. The implementation resulted in brilliant real-time management oversight and a seamless digital workflow. BigChange provided the agile platform that underpinned AGS's ambitious expansion plans, allowing for easy collaboration and the flexibility to meet diverse client reporting requirements.

AGS Pest Control