Case Study: Acumen streamlines operations and replaces 5 systems with BigChange

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Acumen replaces 5 systems with BigChange to unify real-time operations

Acumen, a provider of industrial site services and waste management solutions, faced the challenge of managing its diverse operations with a multitude of disconnected, siloed systems. The company needed a modern, all-encompassing IT system to support its ambitious five-year growth plan and handle its complex operational needs. To address this, Acumen partnered with vendor BigChange to implement its comprehensive mobile workforce technology platform.

BigChange provided a customizable, cloud-based solution that combined CRM, job scheduling, and mobile apps into a single, real-time system. This technology replaced five separate systems, giving management complete visibility across all divisions and locations. The implementation revolutionized Acumen's operations, enabling growth without IT constraints. The cost was comparable to their previous system but delivered significantly more functionality.


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