BigChange
206 Case Studies
A BigChange Case Study
Access Innovations, a commercial and industrial door specialist, faced challenges with a paper-intensive field service operation. The company sought to reduce its environmental impact and improve operational efficiency, leading them to partner with vendor BigChange and implement its field service management software platform.
By using the BigChange solution, Access Innovations achieved a 70% reduction in paper consumption. The platform also reduced the back-office resources required for job management and improved customer service through automatic scheduling, reporting, and rapid invoicing. BigChange provided significant workflow improvements and enabled better workforce health and safety practices.