Case Study: A1 Loo Hire achieves paperless growth with BigChange field service management software

A1 Loo Hire achieves 100% paperless working with BigChange

A1 Loo Hire, a portable sanitation equipment provider, recognized a need to operate in a more environmentally friendly and sustainable way. The mid-market company sought to eliminate paper-based processes and improve operational efficiency. To address this challenge, they turned to vendor BigChange and implemented its field service management software.

By integrating BigChange's software with its existing rental system, A1 Loo Hire achieved a fully paperless operation. The solution provided intelligent route planning, fleet management tools, and an "Amazon-like" customer experience with real-time updates. The results for the customer included a 600% growth in depots, significant time savings for drivers, and a dramatic reduction in back-office resource requirements. The implementation by BigChange was a key factor in the company's impressive growth and recognition.

A1 Loo Hire