Case Study: CalMac streamlines uniform management with Big Red Digital’s Smart Red platform

CalMac streamlines uniform ordering with Big Red Digital in 12 months

CalMac, a ferry operator with a large workforce spread across remote locations in Scotland, faced a significant administrative challenge with its manual, paper-based uniform ordering system. The cumbersome process was slow and consumed considerable resources. To address this, they partnered with Big Red Digital to implement a customized version of the vendor's Smart Red Uniform Management Platform.

Big Red Digital developed a solution that automated and streamlined the entire ordering process. The new platform allowed staff to self-approve orders within set allowances and provided a clear approval route for exceptions. It also handled complex requirements like staff movement between vessels and integrated directly with the supplier's system for fulfillment. The result was a massive reduction in administrative overhead and much tighter control and visibility over budget and spend. A CalMac representative hailed the platform as a huge success and praised Big Red Digital for its outstanding support, also noting the expectation of identifying future budget savings.

CalMac