Case Study: Koalafi improves consumer financing user flows with Big Human

Koalafi streamlines consumer financing with Big Human and reduces development lift

Koalafi, a consumer financing platform, partnered with Big Human to improve the user flows of its financial services app. The challenge was twofold: the platform needed to be updated with a new brand identity, and its information-dense interfaces required optimization to simplify the experience for both consumers applying for financing and merchants using the portal.

Big Human executed a two-part solution, beginning with a visual reskin of the entire platform to apply the new branding. They then redesigned the information architecture to create a more streamlined user journey. The result was a fully reskinned platform that adheres to new brand standards with minimal development lift, providing Koalafi with a foundation for future testing and iteration to enhance the overall user experience.

Koalafi