Case Study: International Airport restores invoicing accuracy and airline trust with BiG EVAL

International Airport eliminates erroneous invoices with BiG EVAL, saving thousands

An international airport faced a significant challenge with its automated energy invoicing system for airlines. Due to technical anomalies, the system frequently generated inaccurate invoices, which were only discovered after being sent out. Each error cost thousands of dollars to correct and damaged the airport's credibility with its airline partners. The vendor, BiG EVAL, was brought in to address this problem.

BiG EVAL implemented an intelligent automation layer that validates invoices before they are dispatched. The solution compares energy consumption data against historical patterns, flagging anomalies for review. As a result, the airport has eliminated erroneous invoices, saving thousands per avoided correction. The implementation by BiG EVAL restored full confidence in the billing process and repaired the airport's relationships with the airlines.