Case Study: NCCPE improves website usability and content accessibility with Big Blue Door

Nccpe improves website usability with Big Blue Door through 6 user tests

The National Co-ordinating Centre for Public Engagement (NCCPE) faced the challenge of a cluttered, organically grown website that made it difficult for users to access its valuable content. To better promote its new commercial offerings and align with user needs, NCCPE engaged Big Blue Door via a public tender to revamp its website.

Big Blue Door delivered a user-centric solution featuring a simplified two-level navigation menu and a custom set of components for more engaging content presentation. Through comprehensive user testing, the new design significantly enhanced information architecture and content quality. Big Blue Door's work resulted in a more accessible and effective website, with universal positive feedback from testers instilling strong confidence in the final product before its public launch.

Nccpe (National Co-ordinating Centre for Public Engagement)