Case Study: Rocky Mountain Power achieves 41 GWh in savings with Bidgely’s AI-powered iHER program

Rocky Mountain Power achieves 41 GWh savings with Bidgely

Rocky Mountain Power partnered with Bidgely to address the challenge of providing energy insights and savings to its customers who did not have smart meters. The utility sought to reduce high-bill calls and improve overall customer satisfaction by helping these customers understand their energy usage in a clear and transparent way.

Bidgely implemented its AI-powered iHER program for these non-smart-meter customers. The solution delivered personalized energy insights at scale, proactively identifying usage drivers behind high bills and providing targeted communications. This program achieved substantial savings of 41 GWh and delivered these results at 25% lower costs compared to conventional methods for Bidgely's customer.

Rocky Mountain Power