Case Study: WiLogic achieves feature-rich IP phone service and improved retention with Bicom Systems PBXware

WiLogic - Customer Case Study

WiLogic, a business phone line and broadband internet company, was growing quickly but needed a feature-rich VoIP platform to meet customer demands. Their challenge was finding an affordable solution after the cost of a platform from 2600hz Kazoo was too high. They turned to vendor Bicom Systems and its PBXware product for a solution.

Bicom Systems provided PBXware as a one-time purchase with an annual support contract, which was an affordable and enticing solution for WiLogic. After implementation, WiLogic was able to offer the advanced phone solution their customers wanted. This resulted in improved customer retention and steady growth, allowing the small company to successfully compete in a market dominated by large competitors.

WiLogic