Case Study: NASA Jet Propulsion Laboratory achieves seamless multi-conference collaboration with Bicom Systems PBXware and gloCOM

The NASA Jet Propulsion Laboratory uses PBXware and gloCOM for seamless communication throughout the Laboratory

NASA Jet Propulsion Laboratory (JPL), a leading center for robotic space exploration, faced a challenge requiring a revolutionary and highly sophisticated conferencing solution. They needed to enable a supervisor to manage multiple conferences simultaneously for 600 global scientists, with a simple visual interface and minimal learning curve, all within a strict six-week deadline. Bicom Systems was tasked with meeting this urgent and unique need.

Bicom Systems developed a custom conferencing solution built on PBXware and the specialized gloCOM Supervisor edition. After deploying the redundant, highly reliable system on-site at JPL, the implementation was a complete success. The vendor reported that the new system was working perfectly, allowing scientists and supervisors to collaborate seamlessly without any interruption.

NASA